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Administrative Specialist
Job Description
The Administrative Specialist provides both basic and specialized administrative support for the overall office and for multiple programs. The Administrative Assistant works cohesively with office and program staff to maintain effective and efficient operations.
Minimum Requirements
High School Diploma or GED (required)
Minimum of 4 years of relevant experience
Core Competencies
Communicates respectfully and effectively.
Establishes professional relationships through active listening and demonstration of empathy and positive regard.
Knowledge of agency and community resources and how to access them.
Knowledge of authorization and billing practices.
Organizes and prioritizes duties including multiple specialized functions to assist with agency wide duties.
Maintains professional boundaries and operates within agency/ethical guidelines.
Job Duties/Skills Required
Effectively oversees/manages office operations, organization, and supplies for a large sized office and staff for multiple programs.
Promptly and accurately performs clerical duties, data entry, typing, supply orders, fleet management, and filing.
Manages client authorizations with insurance companies.
Completes regular authorization and entitlement audits for multiple programs.
Maintain updated and accurate caseload reports for all program staff.
Assists in the development, implementation, and ongoing process of program outcomes and evaluations.
Assists project management staff with program and chart audits.
Admit and discharge clients in all databases.
Capable of working with a multidisciplinary team.
Triage telephone calls and visitors as directed.
Provide information about the agency and community resources as it applies.
Create training guidelines and protocols for office and program activities.
Assist in training incoming Administrative Assistants on all office duties.
May assist with filing, fleet management, and office safety duty protocols.
Utilize the Google Drive, electronic health records, and databases with proficiency and efficiency to assist with the office/program management.
Assist with subsidy administration duties as needed.
Benefits
Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff, 403(b), and 403(b) matching.
About Start Corporation
Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.